Gaming isn't just about winning — it's about enjoyment. heibaje wants you to game safely, mindfully, and in control at all times. Responsible gaming means knowing your limits and sticking to them.
Responsible gaming means always playing with a clear, level head. heibaje believes gaming is a form of entertainment — it should never be treated as a way to make money. When gaming stops being enjoyable and starts feeling like pressure or compulsion, that's when problems begin.
Online gaming is nothing new in Bangladesh. Many people play for a bit in the evening or on their days off — that's perfectly normal. But there are boundaries that, when respected, mean gaming never has to cause harm. heibaje wants to make those boundaries clear.
What makes a responsible player? Someone who stays within their budget, doesn't bet emotionally after a loss, doesn't let gaming affect family time or work, and knows when to walk away. On the heibaje platform, all your gaming activity is transparently recorded so you can review your own habits at any time.
heibaje's commitment: We want every member to feel respected and safe. Responsible gaming isn't a list of rules — it's a mindset. Play for the fun of it, and stay in control.
Decide how much BDT you're willing to spend before you start. Don't go beyond that amount.
Decide in advance how many minutes you'll play each day.
Don't play when you're angry, sad, or emotionally charged. Make decisions with a clear head.
Don't try to win back losses on your next bet. That's how serious damage happens.
Heibaje provides a range of tools and measures to promote responsible gaming.
At heibaje, you can set daily, weekly, or monthly spending limits. Once you hit your limit, the system will send you an alert.
Set a specific time limit for each gaming session. When time is up, heibaje will remind you to take a break.
You can temporarily suspend your account at any time — from one day up to six months. During this period, playing is not possible.
Heibaje keeps a full record of all your gaming activity. You can clearly see how much you've spent and how much time you've put in — complete transparency.
If your gaming patterns become unusual — too much time or spending — heibaje will automatically send you an alert.
If you have any questions about responsible gaming, the heibaje support team is with you 24/7. Support is available in English.
Recognising these signs is important — for yourself and those close to you. If any of the following apply, it may be time to pause.
Chasing losses by continuing to play is the most common sign.
You end up spending more BDT than you planned and feel regret afterwards.
You try to hide how much you're gaming or spending from family or friends.
Work, studies, or everyday responsibilities are being neglected because of gaming.
You are borrowing money or taking on debt to fund your gaming.
You feel anxious, low, or regretful after playing — but still can't bring yourself to stop.
Caution: If you notice any of the signs above, contact the support team right away. heibaje will help you without judgment. Acting early can prevent serious harm.
Answer the following questions honestly. If most of your answers are yes, it's time to take a closer look at your gaming habits.
Keep in Mind: This self-assessment is not medical advice. It is simply a tool to help raise self-awareness. If you feel you have a serious problem, please seek professional help.
Do you regularly spend more time gaming than you originally planned?
Do you keep playing in an attempt to win back money you've lost?
Has gaming interfered with your family life or work?
Do you find yourself unable to stop, even when you want to?
Have you borrowed money or taken on debt to fund your gaming?
Have you ever lied to family or friends about your gaming?
4 or more "Yes" answers: It may be time to reassess your gaming habits. Use heibaje's self-exclusion feature and reach out to the support team.
Being a responsible player doesn't have to be difficult. A few simple habits are all it takes to enjoy gaming safely and enjoyably.
Decide how much BDT you'll spend before you play. Don't exceed that limit — whether you're winning or losing.
Decide in advance how many minutes you'll play each day. You can use an alarm or a reminder to help.
Avoid playing when you're angry, upset, excited, or under the influence. Clear-headed decisions are always better.
Don't chase losses by placing more bets. That's the biggest trap of all. If you lose, take a break.
Don't play for hours on end. Take a 10–15 minute break every hour. Give your eyes and mind a rest.
Gaming should never take time away from your family. Family always comes first.
The first step is being honest with yourself — "I've lost control of my gambling." Once you can admit that, the next steps become much easier.
Activate the self-exclusion feature in your heibaje account. You can take a break from gaming for anywhere between one day and six months.
The heibaje support team is available 24/7. Explain your situation and they will offer practical help — no judgment, just support.
Don't go through it alone. Let someone close to you know how you're doing. Their support can make a real difference in your recovery.
If needed, seek help managing your finances. Make a realistic plan for budgeting and reducing debt.
There's plenty more to enjoy beyond gaming — sports, reading, spending time with friends. Build new habits.
The good news: Recovery from problem gambling is possible. Thousands of people have reclaimed their lives with the right support. The sooner you take action, the better the outcome.
Common questions about responsible gaming — answered.
Register at heibaje and enjoy all the benefits of responsible gaming. Your safety is our top priority.